HP LaserJet M9059 Multifunction Printer series - Manual (Page 11)

Through HP Web Jetadmin ............................................................................. 171
Printer maintenance kit ..................................................................................................................... 172
Manage memory .............................................................................................................................. 173
Determine memory requirements .................................................................................... 173
Install memory ................................................................................................................. 173
Verify memory installation ................................................................................................ 176
Economy settings ............................................................................................................................. 177
Sleep and wake ............................................................................................................... 177
12 Problem solve
Solve problems ................................................................................................................................. 180
Troubleshooting checklist ................................................................................................ 180
Determining Solve MFP problems .................................................................................................... 181
Control-panel message types ........................................................................................................... 182
Control-panel messages .................................................................................................................. 183
Clear jams ........................................................................................................................................ 184
Clear jams from the duplexer ........................................................................................... 185
Clear jams from the input-tray areas ............................................................................... 186
Clear jams from the output areas .................................................................................... 189
Solve repeated jams ........................................................................................................ 202
Media-handling problems ................................................................................................................. 203
Printer feeds multiple sheets ........................................................................................... 203
Printer feeds incorrect page size ..................................................................................... 203
Printer pulls from incorrect tray ........................................................................................ 203
Media does not feed automatically .................................................................................. 204
Media does not feed from tray 2, 3, or 4 .......................................................................... 204
Transparencies will not feed ............................................................................................ 205
Envelopes jam or will not feed in the MFP ....................................................................... 205
Output is curled or wrinkled ............................................................................................. 206
Printer will not duplex or duplexes incorrectly .................................................................. 206
Solve print-quality problems ............................................................................................................. 207
Print-quality problems associated with media .................................................................. 207
Print-quality problems associated with the environment .................................................. 207
Print-quality problems associated with jams .................................................................... 207
Light print (partial page) ................................................................................................... 208
Light print (entire page) .................................................................................................... 208
Specks ............................................................................................................................. 209
Dropouts ......................................................................................................................... 209
Lines ............................................................................................................................... 210
Gray background ............................................................................................................ 210
Toner smear ................................................................................................................... 211
Loose toner ..................................................................................................................... 211
Repeating defects ........................................................................................................... 212
ENWW ix