Solve postscript problems, General problems – HP LaserJet M3027 Multifunction Printer series User Manual
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Solve PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when several
printer languages are being used. Check the control-panel display for messages that might help resolve
problems.
NOTE
To receive a printed or screen message when PS errors occur, open the Print
Options dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the default typeface) instead of the typeface that you requested.
Cause
Solution
The requested typeface is not downloaded.
Download the font that you want and send the print job again.
Verify the font type and location. Download the font to the
device if applicable. See the software documentation for more
information.
A legal page prints with clipped margins.
Cause
Solution
The print job was too complex.
You might need to print your job at 600 dpi, reduce the
complexity of the page, or install more memory.
A PS error page prints.
Cause
Solution
The print job might not be a PS job.
Make sure that the print job is a PS job. See whether the
software program expected a setup or PS header file to be sent
to the device.
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Chapter 11 Problem solving
ENWW