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Gray background, Toner smear, Gray background toner smear – HP LaserJet M3027 Multifunction Printer series User Manual

Page 194

background image

Gray background

1.

Do not use media that has already been run through the device.

2.

Try using a different type of media.

3.

Print a few more pages to see if the problem corrects itself.

4.

Turn over the stack in the tray. Also, try rotating the stack 180°.

5.

Open the

Administration

menu at the device control panel. On the

Print Quality

menu, increase

the

Toner Density

setting. See

Print Quality menu

.

6.

Make sure that the environmental specifications for the device are being met. See

Operating

environment

.

7.

Replace the print cartridge.

Toner smear

1.

Print a few more pages to see if the problem corrects itself.

2.

Try using a different type of media.

3.

Make sure that the environmental specifications for the device are being met. See

Operating

environment

.

4.

Clean the inside of the device and run a cleaning page. See

Clean the device

.

5.

Replace the print cartridge.

Also see

Loose toner

.

182

Chapter 11 Problem solving

ENWW

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