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Cartridge activity led, Using the rdx utility for diagnostics, To run the rdx utility for windows – HP RDX Removable Disk Backup System User Manual

Page 30: Emergency eject, G the rdx utility for dia, To run the rdx utility for windo, Rgency eject, The rdx remova, 4 cartridge led

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Cartridge Activity LED

Table 4 Cartridge LED

LED Status

Meaning

Action required

OFF

Not ready

The cartridge is not inserted correctly or the unit has no

power.
Make sure the cartridge is inserted correctly; it should

lock into place with a clicking sound. Check the power

cables.

Steady GREEN

The cartridge is

ready for operation None. This is normal.

Blinking GREEN

Activity

None. The unit is carrying out a read, write or seek

operation.

Steady AMBER

Fault

The unit has detected a cartridge fault condition. Check

for the following fault conditions:

The cartridge is not compatible with the RDX

Removable Disk Backup System

The cartridge has been severely damaged

The cartridge has not been fully inserted

If this does not resolve the problem, run the RDX

diagnostic application.

Using the RDX utility for diagnostics

The RDX Utility is a Windows™ application that allows you to diagnose problems with your RDX

Removable Disk Backup System. It is normally installed immediately after connecting the RDX unit to

ensure that the eject function operates correctly, see

Install the RDX utility

” on page 23.

With the RDX utility, you can:

Identify RDX Removable Disk Backup Systems attached to your server.

Retrieve device and cartridge status information.

Upgrade the firmware in the RDX Removable Disk Backup System.

Test the unit and the cartridge.

To run the RDX Utility for Windows

Click Start > All Programs > RDX Utility > RDX Utility. For instructions on using the RDX utility, click Help.

Emergency eject

NOTE:

Do not emergency eject a cartridge while the cartridge activity LED is flashing.

If the cartridge does not eject, using either the eject button or the right-click eject methods, use the

following emergency eject hole method to recover the cartridge.

1.

If using the internal RDX Removable Disk Backup System, turn off your server. If using the external

RDX Removable Disk Backup System, unplug the power cable.

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Troubleshooting