HP ProLiant DL120 G6 Server - Manual (Page 86)

Troubleshooting 86
• Check the application log and operating system log for entries indicating why the software failed.
• Check system settings to determine if they are the cause of the error. You may need to obtain the settings
from the server setup utility and manually set the software switches. Refer to the application
documentation, the vendor website, or both.
• Check for overwritten files. Refer to the application documentation to find out which files are added by
the application.
• Reinstall the application.
• Be sure you have the most current drivers.
Firmware maintenance
HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal
maintenance. Many of these technologies also reduce server management efforts, enabling administrators to
work on issues and resolve problems without taking servers offline.
Types of ROM
Types of ROMs include:
• System ROM (on page 86 )
• Option ROMs (on page 86 )
System ROM
A system reboot is required for a ROM upgrade to take effect. For disaster recovery or ROM downgrade
purposes, backups of the most current ROM image are available in either redundant ROM or a ROM
backup.
Option ROMs
Types of option ROMs include:
• Array controller ROMs
• Lights-out 100i ROMs
• Hard drive ROMs
Flashing ROM
The process of upgrading system and option ROMs is referred to as flashing the ROM. A ROM flash uses
software to replace the current system ROM on a target server with a new ROM image. Flash the ROM to:
• Support new features
• Correct problems in a previous ROM version
ROMPaq utility diskette or USB drive key
The bootable ROMPaq diskette or USB drive key contains all the necessary system files, option ROM image
files, and the configuration files required to upgrade the ROM firmware.