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General diagnosis flowchart – HP ProLiant DL120 G6 Server User Manual

Page 59

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Troubleshooting 59

General diagnosis flowchart

The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.

Item

See

1

"Symptom information (on page

57

)"

2

"Loose connections (on page

53

)"

3

"Service notifications (on page

53

)"

4

The most recent version of a particular server or option

firmware is available on the HP website
(

http://www.hp.com/support

).

5

"General memory problems are occurring (on page

75

)"

6

Server maintenance and service guide, located on the
Easy Set-up CD or the HP website

(

http://www.hp.com/products/servers/platforms

)

"Hardware problems (on page

66

)"

Server maintenance and service guide, located on the

Easy Set-up CD or the HP website
(

http://www.hp.com/products/servers/platforms

)