HP ProLiant DL120 G6 Server - Manual (Page 79)

Troubleshooting 79
8. Press any key, or type the password, and wait a few moments for the screen to activate to be sure the
power-on password feature is not in effect. You can also tell if the power-on password is enabled if a
key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password by using the
Password Disable switch on the system board. Refer to the server documentation.
9. If the video expansion board is installed in a PCI Hot Plug slot, be sure the slot has power by checking
the power LED on the slot, if applicable. Refer to the server documentation.
10. Be sure the server and the operating system support the video expansion board.
Monitor does not function properly with energy saver features
Action: Be sure the monitor supports energy saver features, and if it does not, disable the features.
Video colors are wrong
Action:
• Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the
monitor.
• Be sure the monitor and any KVM switch are compatible with the VGA output of the server.
Slow-moving horizontal lines are displayed
Action: Be sure magnetic field interference is not occurring. Move the monitor away from other monitors or
power transformers.
Audio problems
Action: Be sure the server speaker is connected. Refer to the server documentation.
Printer problems
Printer does not print
Action:
1. Be sure the printer is powered up and online.
2. Be sure no loose connections (on page 53 ) exist.
3. Be sure the correct printer drivers are installed.
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Mouse and keyboard problems
Action:
1. Be sure no loose connections (on page 53 ) exist. If a KVM switching device is in use, be sure the server
is properly connected to the switch.
o For rack-mounted servers, check the cables to the switch box and be sure the switch is correctly set
for the server.