HP Insight Management Agents User Manual
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The following information displays:
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Status—Indicates the status of the physical drive. The possible values are:
OK—The drive is functioning properly.
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Failed—The drive is no longer operating and should be replaced.
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Predictive Failure—The physical drive has a predictive failure error and should be replaced.
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Erasing—The physical drive is currently being erased and in an offline state.
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Erase Done—The erase operation has completed and the physical drive is in an offline
state.
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Erase Queued—An erase operation is currently queued for this physical drive.
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Unknown—The physical drive cannot be monitored at this time. This may be due to:
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The device driver for this drive may have been unloaded.
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The logical drive may have failed and been deactivated by the operating system. In
this case, the last known status was OK.
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The Storage Agents do not recognize the drive. You may need to upgrade your
software.
•
Action—Displays the action that is required for this device. The following values are valid:
Replace Drive—Replace this drive. If the drive condition is Failed, check the Predictive
Indicators, Problem Indicators, and Failure Indicators for a possible cause of the failure.
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Replace S.M.A.R.T. Drive—The S.M.A.R.T. hard drive predicts imminent failure. Schedule
replacement of the drive before an actual failure occurs.
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No Action Required—The drive is operating normally and no action is required.
•
Capacity—Displays the size of the physical drive.
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Model—Displays a description of the physical drive. The text depends on the manufacturer
of the drive and the drive type.
If a drive fails, note the model to identify the type of drive necessary for replacement.
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Firmware Version—Displays the physical drive firmware version number. Make sure you have
the most recent version of the firmware because older versions may not support all of the
newest features.
•
Serial Number—Displays the serial number assigned to the physical drive. This value is based
on the serial number as returned by the SCSI inquiry command but may be modified due to
space limitations. This item can be used for identification purposes.
•
Service Hours—Displays the current number of hours of service (the number of hours that a
physical drive has been spinning) since the drive was stamped. The drive was stamped when
it left the factory.
For example, if the Current Service Hours value is 604, the drive has been operating for 604
hours. If an error occurred at 499 Service Hours, it occurred after 499 hours of service.
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S.M.A.R.T. Support—Indicates whether or not the SCSI physical drive supports S.M.A.R.T. The
possible values are:
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Available—This drive supports predictive failure monitoring.
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Not available—Predictive failure monitoring is not available for this drive.
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Unknown—The Storage Agents cannot determine if the drive supports predictive failure
monitoring. You may need to upgrade your driver or Storage Agents.
Storage Agent
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