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HP StorageWorks XP Remote Web Console Software User Manual

Page 123

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External Storage XP user guide 123

Busy

Status: The external array’s status is BUSY.
Corrective action: The external array’s port is still

recognized. Check the external array’s settings and

the load on the external array (for example, check

whether the configuration assigns too much load on

the external array). If you cannot restore the path,

contact your HP account support representative.

LDEV reserved

Status: The external array’s status is Reserved. You

cannot access the external array’s device from the

local array.
Corrective action: Remove the Reserve status on the

external array’s device.

Response error

Status: The external array’s status is Blocked due to

an abnormal reply (Response). You might not be

able to access the external array’s device, or data

protection might be set on the external array’s

device.
Corrective action: The external array’s port is

recognized. Check the external array’s setting and

status. If you cannot restore the path, contact your

HP account support representative.

Initiator port

Status: The external array (for example, XP) port

attribute changed to Initiator.
Corrective action: Set the external array’s port

attribute back to target. If you cannot restore the

path, contact your HP account support

representative.

RCU target port

Status: The port attribute of the external array

changed to RCU target.
Corrective action: Set the port attribute of the

external array to Target. If you cannot restore the

path, contact your HP account support

representative.

Unknown port

Status: The external array’s port attribute is

unknown.
Corrective action: The external array’s port is

recognized. Check the condition of the connection

(for example, cables and switches) to the external

array. If you cannot restore the path, contact your

HP account support representative.

Table 12

General External Storage XP troubleshooting (continued)

Error

Corrective action

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