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HP ProLiant DL585 G2 Server User Manual

Page 5

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Contents 5

Pre-diagnostic steps ................................................................................................................................. 64

Important safety information............................................................................................................ 64

Symptom information ..................................................................................................................... 66

Prepare the server for diagnosis ...................................................................................................... 67

Loose connections ................................................................................................................................... 67

Service notifications................................................................................................................................. 68

Troubleshooting flowcharts ....................................................................................................................... 68

Start diagnosis flowchart ................................................................................................................ 68

General diagnosis flowchart ........................................................................................................... 69

Server power-on problems flowchart ................................................................................................ 71

POST problems flowchart ............................................................................................................... 74

OS boot problems flowchart ........................................................................................................... 75

Server fault indications flowchart ..................................................................................................... 77

POST error messages and beep codes ....................................................................................................... 79

Regulatory compliance notices ..................................................................................................... 80

Regulatory compliance identification numbers ............................................................................................. 80

Federal Communications Commission notice............................................................................................... 80

FCC rating label............................................................................................................................ 80

Class A equipment......................................................................................................................... 80

Class B equipment ......................................................................................................................... 80

Declaration of conformity for products marked with the FCC logo, United States only....................................... 81

Modifications.......................................................................................................................................... 81

Cables................................................................................................................................................... 81

Canadian notice (Avis Canadien).............................................................................................................. 82

European Union regulatory notice ............................................................................................................. 82

Disposal of waste equipment by users in private households in the European Union......................................... 82

Japanese notice ...................................................................................................................................... 83

BSMI notice ............................................................................................................................................ 83

Korean notice ......................................................................................................................................... 84

Laser compliance .................................................................................................................................... 84

Battery replacement notice........................................................................................................................ 84

Taiwan battery recycling notice................................................................................................................. 85

Power cord statement for Japan................................................................................................................. 85

Electrostatic discharge................................................................................................................. 86

Preventing electrostatic discharge .............................................................................................................. 86

Grounding methods to prevent electrostatic discharge.................................................................................. 86

Specifications............................................................................................................................. 87

Environmental specifications ..................................................................................................................... 87

Server specifications ................................................................................................................................ 87

Technical support........................................................................................................................ 89

Before you contact HP.............................................................................................................................. 89

HP contact information............................................................................................................................. 89

Customer Self Repair ............................................................................................................................... 89

Acronyms and abbreviations........................................................................................................ 97

Index....................................................................................................................................... 101