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3 pictbridge problems, Images in a connected digital camera do not print, Pictbridge troubleshooting – HP Deskjet 6840 Color Inkjet Printer User Manual

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After you successfully connect the camera to the printer, you can print your

photos. Be sure the size of the paper loaded in the printer matches the setting

on your camera. Refer to the documentation that came with your camera for

detailed information on printing from the camera.

5.3 PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

• The digital camera is not PictBridge-compatible.
• The digital camera is not in PictBridge mode.
• The images are not in a supported format.
• You did not select any photos on the camera for printing.

Check the documentation that came with your camera to ensure it supports

PictBridge.
If the camera does support PictBridge, make sure the camera is set to PictBridge

mode. For instructions on setting the camera to PictBridge mode, see the

documentation that came with the camera.
Verify that the digital camera is saving photos in a file format that the PictBridge

transfer feature supports:

• EXIF/JPEG
• JPEG

Before you connect the digital camera to the PictBridge port on the printer, select

some photos on the camera for printing.

HP Deskjet 6800 series printer

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