HP Deskjet 6840 Color Inkjet Printer - Manual (Page 153)

11.9 Banners are not printing correctly
Check the paper tray
• Unfold and refold the paper when several sheets feed into the printer at one
time.
• Confirm that the unattached edge of the banner paper stack is on top and
pointing into the printer.
• Verify that the correct paper for banner printing is in use.
Check the printer properties
Open the Printer Properties dialog box and verify the following settings:
Tab Setting
Paper/Quality
Size is: The appropriate banner size
Type is: HP Banner Paper
Check the software
• Verify that the software program that you are using prints banners. Not all
software programs print banners.
• If gaps appear at the ends of the sheets, verify that the printer software is
operating correctly.
11.10 Borderless printing problems
When printing borderless photos or documents, follow these guidelines:
• Verify that the paper size that is specified in the Paper size drop-down list on
the Printing Shortcuts tab matches the size of the paper loaded in the In tray.
• Select the appropriate paper type that is in the Paper type drop-down list on
the Printing Shortcuts tab.
• If printing in grayscale, select High quality under Print in grayscale on the
Color tab.
• Do not print borderless documents in ink-backup mode . Always have two print
cartridges installed in the printer.
HP Deskjet 6800 series printer
153