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Option for two-sided printing cannot be selected, Binding margin is in the wrong place – HP Deskjet 6840 Color Inkjet Printer User Manual

Page 167

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5. Remove any paper from inside the duplexer.
6. Close the duplexer, and then re-attach the duplexer to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer.

Print a single sided document, and then print the two-sided document. The option

for using the duplexer will appear in the printer software.
If the option for the duplexer still does not appear, then verify that the following

conditions exist:

• The duplexer is attached to the printer.
• The duplexer is

enabled

in the printer software.

• The media type and size selected on the Paper/Quality tab are supported by

the duplexer.
For a list of supported media types and sizes, see the specifications for your

duplexer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

Only one side of the page prints when the two-sided printing option is

enabled

Verify that the following conditions exist:

• The

correct print options

are set in both the printer software and the software

program that you are using.

• The photo paper is not curled, if you are printing on two-sided photo paper.

Photo paper should be flat before printing. See

storing and handling photo

paper

for more information.

• The media type and size that is selected on the Paper/Quality tab are supported

by the

duplexer

.

If the media type or size is not supported by the duplexer, you can print the

document by using the

manual two-sided printing instructions

.

Note: Do not try to print a two-sided document on single-sided paper, such

as single-sided photo paper.

Binding margin is in the wrong place

1. Open the

Printer Properties

dialog box.

2. Click the Finishing tab.
3. Verify that the following conditions exist:

HP Deskjet 6800 series printer

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