HP Color LaserJet Enterprise M750 Printer series - Manual (Page 97)

Once an HP supply has reached Very Low, the HP Premium Protection Warranty on that supply has
ended.
Manage print cartridges
Toner cartridge storage
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge
does not affect either the warranty to the customer or any HP support contract with the customer.
However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled
toner cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take
steps to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
● The supplies status page indicates that a non-HP supply is installed.
● You are experiencing a high number of problems with the cartridge.
● The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
Recycle supplies
To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new
cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For
complete information, see the recycling guide that is included with each new HP supply item.
Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of
the product.
In addition, this memory chip collects a limited set of information about the usage of the product,
which might include the following: the date when the toner cartridge was first installed, the date when
the toner cartridge was last used, the number of pages printed using the toner cartridge, the page
coverage, the printing modes used, any printing errors that might have occurred, and the product
model. This information helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be
used to identify a customer or user of the toner cartridge or their product.
ENWW Manage supplies and accessories 87