HP StorageWorks DLT VS80 Tape Drive - Manual (Page 4)

hp learning products
hp learning products
issued october 2000 : http://www.hp.com/go/support/tape may have a later version
data protection
contact hp
americas
europe
asia pacific
warranty
customer service form
europe, middle east and africa
contents of this section
check the web for up to date contact information
hp support in europe, middle east & africa
austria norway
belgium (dutch) poland
belgium (french) portugal
czech republic russian federation (moscow)
denmark russian federation (st petersburg)
finland russian federation (ukraine)
france south africa (inside RSA)
germany south africa (outside RSA)
greece spain
hungary sweden
ireland switzerland
i srael turkey
italy united arab emirates
netherlands united kingdom
other european countries - english
check the web for up to date information
If you have internet access, click on the URL below:
http://www.hp.com/cposupport/mail_support.html
From time to time, telephone numbers and addresses may change; accessing
contact details over the web will ensure you have the latest information.
If you do not have internet access, refer below for a list of contact numbers correct
at time of printing:
hp support in europe, middle east & africa
There is no charge for technical support during the warranty period (unless
otherwise stated). A per-incident charge applies after the warranty period.
Customers in Europe, the Middle East and Africa can contact HP on the
telephone support lines listed, by country, below.
Major Account Customers
Where a second number is listed under the sub-heading "Major Account
Customers", this number should be used by major account customers where the
product number (as stated on the label on the base of your drive) is as follows:
products for major account customers
tape drive product number
ultrium 230, internal C7400A
ultrium 230, external C7401A
ultrium 230, rack mounted C7470A
or major account customers in Africa and the Middle East can call
+41 22 780 41 11
austria
Telephone +43 (0)810 00 6080
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +43 (0)222 25000/250 or
+43 (0)125 0000
+43 (0)810 00 6080
Geschäftszeiten: Montag -
Freitag, 08.30 - 18.00
Uhr
+43 (0)222 25000/250 or
+43 (0)125 0000
belgium (dutch)
Telephone +32 (0)2 626 88 06
Hours of operation: 8:00
to 18:00
Monday through
Thursday
belgium (french)
Telephone +32 (0)2 626 88 07
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +32 (0)2 778 38 00
+32 (0)2 626 88 07
Horaires de disponibilité:
Lundi - Vendredi , 8 h 30 -
18 h 00
+32 (0)2 778 38 00
czech republic
Telephone +42 (0)2 6130 7310
Hours of operation: 8:00
to 18:00
Monday to Thursday,
8.00 to 16:30
Friday
Major Account Customers
Telephone +42 (0)2 61 307 751 or
+42 (0)2 47 17 321
denmark
Telephone +45 39 29 4099
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +45 99 19 19
or +45 4599 10 00
finland
Telephone +358 (0)203 47 288
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +358 9 8872 2808 or
+358 0887 21
france
Telephone +33 (0)1 43 62 34 34
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +33 (0)5 49 76 66 07 or
+33 1698 2 6060
+33 (0)1 43 62 34 34
Horaires de disponibilité:
Lundi - Vendredi , 8 h 30 -
18 h 00
+33 (0)5 49 76 66 07 or
+33 1698 2 6060
germany
Telephone +49 (0)180 52 58 143
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +49 (0)180 53 53 539 or
+49 2102 441 133
+49 (0)180 52 58 143
Geschäftszeiten: Montag -
Freitag, 08.30 - 18.00
Uhr
+49 (0)180 53 53 539 or
+49 2102 441 133
greece
Telephone +30 (0)1 619 64 11
Hours of operation: 9:00
to 17:00
Monday through Friday
Major Account Customers
Telephone +30 (0)1 68 96 503/4 or
+30 1689 6411
hungary
Telephone +36 (0)1 382 1111
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +36 (0)1 461 81 11 or
+36 (0)1 252 4505
ireland
Telephone +353 (0)1 662 5525
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +353 (0)1 284 4560
israel
Telephone +972 (0)9 952 4848
Hours of operation: 9:00
to 18:00
Sunday through
Thursday
Major Account Customers
Telephone +972 (0)9 952 4848
italy
Telephone +39 (0)2 264 10350
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +39 (0)2 9212 2779 or
+39 (0)2 9212 2778
+39 02 264 10350
Orario d'apertura: Lunedì-
Venerdì, 8:30 - 18:00
+39 (0)2 9212 2779 or
+39 (0)2 9212 2778
netherlands
Telephone +31 (0)20 606 8751
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +31 (0)20 547 7444 or
+31 (0)20 547 9666
norway
Telephone +47 22 11 6299
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +47 22 73 5601 or
+47 22 735 600
poland
Telephone +48 22 519 06 00
Hours of operation: 8:00
to 17:00
Monday through Friday
Major Account Customers
Telephone +48 22 608 74 00 or +48
22 375 065
portugal
Telephone +351 21 317 6333
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +351 482 8555 or +351
1301 7344
+351 21 317 6333
Horário de operação:
Segunda - Sexta, 8:30 -
17:00
+39 (0)2 9212 2779 or
+351 1301 7344
russian federation (moscow)
Telephone +7 095 797 3520
Hours of operation: 9:00
to 18:00
Monday through Friday
Major Account Customers
Telephone +7 095 797 3500 or
+7 095 938 6885
russian federation (st petersburg)
Telephone +7 812 346 7997
Hours of operation: 9:00
to 18:00
Monday through Friday
Major Account Customers
Telephone +7 812 259 3557 or
+7 095 938 6885
russian federation (ukraine)
Telephone +7 (380-44) 490-3520
Hours of operation: 9:00
to 18:00
Monday through Friday
south africa (inside RSA)
Telephone 086 000 1030
Hours of operation: 8:00
to 17:00
Monday through Friday
south africa (outside RSA)
Telephone +27-11 258 9301
Hours of operation: 8:00
to 17:00
Monday through Friday
Major Account Customers
Telephone +27 11 806 1010
spain
Telephone +34 902 321 123
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +34 902 22 00 30 or +34
1631 1600
+34 902 321 123
Horas de atención: Lunes
a Viernes de 8:30 a
18:00 h
+34 902 22 00 30 or +34
1631 1600
sweden
Telephone +46 (0) 8 619 2170
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +46 (0)8 444 23 83 or
+46 8750 2300
switzerland
Telephone +41 (0) 848 80 11 11
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +41 (0)800 55 53 53 or
+41 31 980 3111
turkey
Telephone +90 (0)212 221 69 69
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +90 (0)212 224 59 25 or
+90 (0)312 468 8770
united arab emirates
Telephone 971 4 883 8454
Hours of operation: 8:30
to 18:00
Monday through Friday
For customers in: UAE,
Bahrain, Qatar, Saudi
Arabia, Jordan,
Palestine, Egypt, Yemen,
Lebanon, Kuwait and
Oman (languages
supported - English and
Arabic)
Major Account Customers
Telephone +44 (0)1344 366 366
united kingdom
Telephone +44 (0)207 512 52 02
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +44 (0)1344 366 366 or
+44 (0)1344 360 000
other european countries (english)
Telephone +44 (0)207 512 52 02
Hours of operation: 8:30
to 18:00
Monday through Friday
Major Account Customers
Telephone +41 22 780 81 11
© 2000, Hewlett-Packard Company
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