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Hgos+ - set hunt group out of service, Hgos- - clear hunt group out of service, Hold - hold call – Avaya 5620SW + EU24 User Manual

Page 44: Holdcw - hold call waiting

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Page 44 - Function Key Features

Function Keys

Page 44 - Function Keys

IP Office (R3.0) 5620SW + EU24 User’s Guide

Function Key Features

40DHB0002USEP – Issue 1 (13th January 2005)

HGOS+ - Set Hunt Group Out of Service

Put a specific hunt group out of service mode.

This function requires the hunt group number to be entered when programmed. The
hunt group number is then shown next to HGOS+. This function cannot be
programmed through the phone by the user.

Pressing

HGOS+ puts the hunt group out of service. Group calls then go to its out

of service fallback group if set or, if not answered, to voicemail.

[User | Digital Telephony | Advanced | Set | Set Hunt Group Out Service]

HGOS- - Clear Hunt Group Out of Service

Returns a hunt group that has been manually put into out of service back to normal
service. Used with HGNS+ - Set Hunt Group Night Service (!) on page 43.

This function requires that the hunt group number is entered when programmed. This
function cannot be programmed through the phone by the user.

The hunt group number is shown next HGOS-. Pressing

HGOS- puts the group

back into normal service if in night service.

[User | Digital Telephony | Advanced | Call | Clear Hunt Group Out Of Service]

Hold - Hold Call

Place the current call on hold at the central office. This function is not supported in the
USA.

If no exchange slot number is specified when the function is programmed, central office
slot 0 is used.

Pressing

Hold is only supported if the central office provides a Q.931 hold facility. It

is not the same as local hold provided by the IP Office.

[User | Digital Telephony | Advanced | Hold | Hold Call]

See also:
Rtriv - Retrieve Call on page 52.

HoldCW - Hold Call Waiting

Place the current call on hold and connects any call waiting. This function is not
supported in the USA.

This function does not required any data to be entered when programmed. This
function cannot be programmed through the phone by the user.

Pressing

HoldCW places the current call on hold and connects any call waiting

without any ringing.

[User | Digital Telephony | Advanced | Hold | Hold CW]