Avaya 5620SW + EU24 - Manual (Page 12)

Page 12 - Mute Basic Call Handling Features
Page 12 - Basic Call Handling Features IP Office (R3.0) 5620SW + EU24 User’s Guide
Mute 40DHB0002USEP – Issue 1 (13th January 2005)
Mute
During an active call, the Mute feature prevents the party with whom you are speaking
from hearing you. This feature is most commonly used in conjunction with the
Speakerphone, but can be used to hold an off-line conversation at any time during a
call.
Preventing the other person on the line from hearing you:
1. Press
Mute.
• The other party cannot hear you. The indicator next to the Mute button lights
when Mute is active.
2. To reinstate two-way conversation, press Mute again.
Hold
The Hold feature puts a call on hold until you retrieve it.
Placing a call on hold:
1. Press
the Hold or the Call Appearance key for the call.
• The Hold icon is displayed.
Retrieving the held call:
1. Press the call appearance key with the Hold icon is displayed.
• The call is now active.
Note: After a pre-set time (defined by your System Administrator), you are reminded
that you have a call on hold by the hold icon changing for a few moments to
and the phone ringing.
Also see Transfer on page 13.
Speed Dial
The Speed Dial feature allows you to have the 5620 telephone automatically dial calls
to telephone numbers stored in your personal directory. See Speed Dials on page 14.
To make a call to a personal directory entry using the Speed Dial feature:
1. Press
the SpDial softkey. The Speed Dial screen is displayed.
2. Press the button next to the entry you want to call.
3. If the entry you want is not displayed, use
and to cycle through the entries
or key the first letter of the required name to jump to the page with a matching
entry.
4. The 5620 telephone dials the number for you.
Redial
The Redial (or Last Number Dialed) feature automatically redials a previously dialed
extension or outside number (up to 24 digits). Your 5620 will store the up to three of the
last numbers dialed.
Note: If you have dialed the same number twice in succession, it will only have one
appearance in the redial list.
To redial previously dialed number:
1. Press
Redial and press the call appearance key next to the required
number.