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Infrared (ir) solutions – HP Photosmart p1000 1000 Printer User Manual

Page 92

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hp photosmart 1000 color printer user’s guide

86

www.hp.com/photosmart

Infrared (IR) solutions

Problem

Possible cause

Solution

A connection cannot be

established or the

transmission seems to be

taking longer than usual.

The device from which you

are trying to print may not

support HP JetSend.

Refer to the IR device’s documentation to check that it uses HP

JetSend IR protocol.

The IR device from which

you are trying to print and

the printer are not

positioned properly.

Position the IR device from which you are printing up to 3 feet

(1 meter) from the printer and within a 30-degree total angle

from the printer’s infrared lens.

Make sure the path between the two infrared devices is clear of

obstacles.

Make sure the two infrared lenses are clean—free from dirt and

grease.

A connection cannot be

established or the

transmission seems to be

taking longer than usual.

Bright lights may be

interfering with the signal.

Make sure that no bright light of any type is shining directly into

either infrared lens.

Position the device from which you are printing closer to the

infrared lens on the printer.

The printer prints only part

of a page or document.

The device from which you

are printing may have been

moved out of range of the

printer’s infrared lens.

Try to realign the devices within approximately 3–30 seconds. If the

print job does not resume, you must begin the printing process again.