HP Photosmart p1000 1000 Printer User Manual

Page 81

Troubleshooting

www.hp.com/photosmart

No page came out of the

printer.

There may be a paper jam

in the Automatic Two-Sided

Printing Module.

1. Turn your printer off.
2. Press the button on top of the Automatic Two-Sided Printing

Module and lower the access door.

3. Gently pull the jammed paper out of the Module, then close the

access door.

4. Turn your printer back on.
5. Print your document again.

Note:

If you are still having problems, try removing the

Automatic Two-Sided Printing Module and reinstalling the rear

access door.

There is a paper jam in the

back of the printer and the

Automatic Two-Sided

Printing Module is attached.

1. Turn your printer off.
2. Simultaneously press the release buttons, located on each side of

the Automatic Two-Sided Printing Module, to remove the

Module.

3. Gently pull the jammed paper out of the printer, then replace the

Module.

4. Turn your printer back on.
5. Print your document again.

The rear access door or the

Automatic Two-Sided

Printing Module may be

missing.

1. Attach either the rear access door or the Automatic Two-Sided

Printing Module to the back of the printer.

2. Print your document again.

Problem

Possible cause

Solution