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Chapter 7 troubleshooting – HP Photosmart p1000 1000 Printer User Manual

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Chapter 7

Troubleshooting

The printer is designed to be reliable and easy to use. The following pages offer tips and

advice for addressing frequently asked questions. Before you begin, make sure:

All the cable connections between your printer and computer are secure.

You are using the correct cable for your operating system—a parallel or a USB

cable. If you need more information about using the correct cable, see the

Appendix.

Find answers to your questions quickly on the following pages:

The printer software will not install.

See “Software solutions” on page 66

.

The printer is very slow.

See “Hardware solutions” on page 68

.

My photos are not printing correctly.

See “Printing solutions” on page 73

.

Automatic two-sided printing is not available.

See “Automatic two-sided printing

solutions” on page 84

.

The printer cannot establish communication with the other infrared device.

See

“Infrared (IR) solutions” on page 86

.

There is an error message on the printer’s LCD.

See “Error messages” on page

87

.