Canon PowerShot SX50 HS - Manual (Page 251)

251
Troubleshooting
Zooming is not possible.
• Zooming is not possible when shooting movies in [ ] ( = 95) and [ ] (= 111)
modes.
Subjects look distorted.
• Subjects that pass in front of the camera quickly may look distorted. This is not a
malfunction.
Playback
Playback is not possible.
• Image or movie playback may not be possible if a computer is used to rename files or
alter the folder structure. Refer to the Software Guide ( = 28) for details on folder
structure and file names.
Playback stops, or audio skips.
• Switch to a memory card that you have performed low-level formatting on with the
camera ( = 204).
• There may be brief interruptions when playing movies copied to memory cards that
have slow read speeds.
• When movies are played on a computer, frames may be dropped and audio may skip
if computer performance is inadequate.
Sound is not played during movies.
• Adjust the volume ( = 26, 161) if you have activated [Mute] (= 198) or the
sound in the movie is faint.
• No sound is played for movies shot in [ ] ( = 95) or [ ] (= 111) mode
because audio is not recorded in these modes.
Computer
Cannot transfer images to a computer.
When attempting to transfer images to the computer via a cable, try reducing the
transfer speed as follows.
• Press the < 1> button to enter Playback mode. Hold the button down as
you press the < o> and buttons at the same time. On the next screen, press
the < q> buttons to choose [B], and then press the button.
Eye-Fi Cards
Cannot transfer images (= 245).
COP
Y