Brother PT-2100 - Manual (Page 69)

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z
TRO
U
BLESHOOTING
What to do when...
The LCD messages
are displayed in a
foreign language. Is the language set
properly? Refer to “Setting Language
and Unit” on page 24 and
select the desired language
for the LCD messages.
The label is not
printed correctly. Is the tape cassette installed
correctly? When installing a cassette,
press firmly until it clicks into
place.
Is the print head clean? If not, clean the print head
using a cotton swab or
optional print head cleaning
cassette (TZ-CL4).
Is Cut Option set to Chain or
No Cut? When these options are set,
the tape is not fed after
printing the label. Check the
Cut Option setting, or hold
down the
key and press
the key to feed and cut
the tape.
The ink ribbon is
separated from the
ink roller. Is the ink ribbon in the tape
cassette loose, or did you
pull on the label coming out
of the tape exit slot? If the ink ribbon is broken
replace the tape cassette. If
not, leave the tape uncut and
remove the tape cassette,
then wind the loose ink
ribbon onto the spool as
shown in the figure.
Problem Possible Cause Recommendation
Spool
Ink ribbon