Brother MFC-9010CN User Manual

Page 77

Troubleshooting and routine maintenance

(X) shows the toner cartridge or drum unit color that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta,
(C)=Cyan.

Replace PF Kit

It is time to replace the paper
feeding kit.

Call Brother Customer Service or a Brother
Authorized Service Center to replace the PF
Kit.
To replace PF Kit call Brother Customer
Service at:

1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service
Center, visit us at:

Replace Toner

The toner cartridge is at the end
of its life.

Replace the toner cartridge for the color
indicated on the LCD. (See Replacing a
Toner cartridge on page 86.)

Replace WT Box

It is time to replace the waste
toner box.

Scan Unable XX

The machine has a mechanical
problem.

Do one of the following:

Disconnect the machine from the power
for several minutes, then reconnect it.

If the problem continues, call Brother
Customer Service.

Short paper

The paper size detected is
shorter than the paper size
defined in the print job and the
paper size being used requires
the back cover to be open.

Open the back cover (back output tray) and
remove any printed pages. Leave the back
cover open and press Black Start or
Color Start.

Size mismatch

The paper in the tray is not the
correct size.

Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 1, 2 (See
Paper Size on page 22)).

Small paper

The paper size defined in the
printer driver requires the back
cover to be open.

Open the back cover (back output tray) and
press Black Start or Color Start. (See
Printing on thick paper, labels, envelopes or
small paper on page 12.)

Toner Low

The toner cartridge is near the
end of its life.

Buy a new toner cartridge for the color that is
indicated on the LCD before you get a
Replace Toner message.

WT Box End Soon

The waste toner box is almost full. Buy a new waste toner box before you get a

Replace WT Box message.

Error Message

Cause

Action