56 colored lines across the page – Brother MFC-9010CN User Manual

Page 68

Colored lines across the page

If colored lines appear at 1.2 in. (30 mm) intervals, replace the toner
cartridge that matches the color of the line. (See Replacing a Toner
cartridge on page 86.)

If colored lines appear at 3.7 in. (94 mm) intervals, put in a new drum
unit that matches the color of the line. (See Replacing the drum units
on page 93.)

White spots or hollow print

If the problem is not solved after printing a few pages, the drum unit
may be stained. Clean all four drum units. (See Small spots on the
printed pages in Cleaning the drum unit on page 76.)

Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 15 and
Basic tab in the Software User's Guide on the CD-ROM.)

Check the machine

’

s environment. Conditions such as high humidity

can cause white spots or hollow print. (See Choosing a location
on page 36.)

Completely blank or some
colors are missing

Put in a new toner cartridge. (See Replacing a Toner cartridge
on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

Put in a new drum unit. (See Replacing the drum units on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

Colored spots at 94 mm

If the problem is not solved after printing a few pages, the drum unit
may have glue from a label stuck on the drum surface. Clean the
drum unit. (See Large spots on the printed pages on page 78.)

Put in a new drum unit. (See Replacing the drum units on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

Colored spots at 30 mm

Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

Examples of poor print
quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

94 mm
(3.7 in.)
94 mm
(3.7 in.)

30 mm (1.2 in.)
30 mm (1.2 in.)