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Brother MFC-9010CN User Manual

Page 69

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Troubleshooting and routine maintenance

57

C

Toner scatter or toner stain

„

Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
(See Choosing a location on page 36.)

„

Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

„

If the problem continues, put in a new drum unit. (See Replacing the
drum units
on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

The color of your printouts is
not what you expected

„

Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.

„

Perform the calibration. (See Calibration on page 82.)

„

Adjust the color by using the custom setting in the driver and by using
the control panel of the machine. Colors the machine can print and
colors you see on a monitor are different. The machine may not be
able to reproduce the colors on your monitor.

„

If colors appear in the printed gray areas, make sure there is a check
in the Improve Gray Color check box of the printer driver. (See Basic
tab
for Windows

®

printer driver, Advanced tab for Macintosh printer

driver or Printer Features for Macintosh BR-Script printer driver in the
Software User's Guide on the CD-ROM.)

„

If shaded areas look dull, remove the check from the Improve Gray
Color
check box.

„

If a printed black graphic is too light, choose Enhance Black Printing
mode in the printer driver. (See Settings Dialog for Windows

®

printer

driver, Advanced options for Windows

®

BR-Script printer driver, Print

Settings for Macintosh printer driver or Printer Features for Macintosh
BR-Script printer driver in the Software User's Guide on the
CD-ROM.)

„

Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 86.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

„

Identify the color causing the problem and put in a new drum unit.
(See Replacing the drum units on page 93.)
To identify the color of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.

Examples of poor print
quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.