Brother DCP-395CN - Manual (Page 93)

Troubleshooting and Routine Maintenance
81
B
Cannot Detect You installed a new ink cartridge
too quickly and the machine did
not detect it. Take out the new ink cartridge and
re-install it slowly.
If you are not using genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge. Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
An ink cartridge is not installed
properly. Take out the ink cartridge and re - install it
slowly until it clicks. (See Replacing the ink
cartridges on page 87.)
Cannot Print
Replace Ink One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. Replace the ink cartridges. (See Replacing
the ink cartridges on page 87.)
Cover is Open The scanner cover is not closed
completely. Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed. Firmly close the ink cartridge cover until it
clicks.
Data Remaining Print data is left in the machine's
memory. Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface. A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo
are irregular so effects could not
be added. Choose a regularly proportioned image.
Image Too Small. The size of your photo is too
small to trim. Choose a larger image.
Ink low One or more of the ink cartridges
are near the end of their life. Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii and
Replacing the ink cartridges on page 87.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card. Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB Flash
memory drive you are using
already contains 999 files. Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
Error Message Cause Action