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Network print software installation problems – Brother MFC-9440CN User Manual

Page 81

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Troubleshooting

73

10

Windows Vista

®

users:

10

a

Click

button,

Control Panel, Network and Internet, Windows Firewall and click Change

settings.

b

When the User Account Control screen appears, do the following.

„

Users who have administrator rights: Click Continue.

„

For users who do not have administrator rights: Enter the administrator password and click OK.

c

Click the General tab. Make sure that Off (not recommended) is selected.

d

Click OK.

Note

After the Brother software package is installed, re-enable your Firewall.

„

For Macintosh

®

Re-select your machine in the DeviceSelector application located in
Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of ControlCenter3.

Network print software installation problems

10

The Brother print server is not found during setup of the network print software installation or from
the printer driver of the Brother machine in Windows

®

.

The Brother print server is not found using the Simple Network Configuration capabilities of
Mac OS

®

X.

10

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of
this User’s Guide before installing the network print software or printer driver.
Check the following:

a

Make sure that the machine is powered on, is on-line and ready to print.

b

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the
machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED
shows Speed status.

„

No light: If the upper LED is off, then the print server is not connected to the network.

„

The upper LED is green: The Link/Activity LED will be green if the print server is connected to a
Ethernet network.

„

The lower LED is orange: The Speed LED will be orange if the print server is connected to a
100BASE-TX Fast Ethernet network.

„

The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T
Ethernet network.

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