Sterlco SDAP 90-225 CFM Series Drying and Conveying Systems - Manual (Page 13)

SDAP Series PD 2 to PD 4 Drying and Conveying Systems Page 13
2 Shipping Information
2-1 Unpacking and Inspection
You should inspect your Sterling dehumidifying dryer for possible shipping damage. Save the
container and packing materials for re-shipment if they are in reusable condition.
Thoroughly check the equipment for any damage that might have occurred in transit, such as
broken or loose wiring and components, loose hardware and mounting screws, etc. In case of
breakage, damage, shortage, or incorrect shipment, refer to the following sections.
2-2 In the Event of Shipping Damages
Important!
According to the contract terms and conditions of the Carrier,
the responsibility of the Shipper ends at the time and place of shipment.
The Carrier then assumes full responsibility of the shipment.
; Notify the transportation company’s local agent if you discover damage.
; Hold the damaged goods and packing material for the examining agent’s inspection. Do not
return any goods to Sterling, Inc. before the transportation company inspection and
authorization.
; File a claim against the transportation company. Substantiate the claim by referring to the
agent’s report. A certified copy of our invoice is available upon request. The original Bill of
Lading is attached to our original invoice. If the shipment was prepaid, write us for a
receipted transportation bill.
; Advise Sterling, Inc. regarding your wish for replacement and to obtain an RMA (return
material authorization) number.