Troubleshooting – KANOMAX 3886 Handheld Particle Counter User Manual
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11. Troubleshooting
 
 
Symptom
Possible Cause / Corrective Action
Reference
 
The display does not appear even 
when the power is turned ON. 
 
 
AC adapter is not inserted properly. 
 →
Confirm the AC adapter
Batteries level is low or empty 
 
→
Replace the batteries, or
→ Charge the batteries (Ni-MH)
3.1
Measurement time with the Ni-MH 
battery is short. 
Charging is insufficient → Charge the batteries 
Battery deterioration → Replace with new Ni-MH batteries 
3.1
Displayed reading blinks.
Alarm level is exceed → Change the alarm level setting.
4.3
Measurement data of the optional 
probe cannot be displayed. 
Probe setting is not made → Provide the probe setting
4.4
Measurement does not start. 
 
 
If display is ”WAIT” → Wait until the display changes to
“READY” , and press the 
”START” key 
If display is “READY” → Press the “START” key 
If display is “STOP” → Press the “START” key. 
Wait until the display changes to 
“READY”, and then press 
the ”START” key again. 
4
The particle count or particle 
 concentration is high 
The ambient particle concentration is high. 
 → Attach the filter to the inlet of the instrument. 
 
 
The particle count or particle 
 concentration is low 
Laser error or flow error. → Confirm the error status.
8
Flow error (F) is displayed when 
internal cleaning is provided. 
Filter is clogged. → Filter must be replaced with a new 
filter. 
3.4
Reading is displayed as “##. #”
Displayed when measurable range is exceeded.
The velocity reading is low
The wind mark of the probe is not faced against the wind 
direction. 
3.5
The temperature reading is high 
 
Proper measurement cannot be done when there is no 
wind. Measurement must be performed where wind velocity 
is over 0.1m/s. 
3.5
Printing error 
 
 
・
The setting of the BAUD rate is not correct.
→
Confirm the setting of the printer.
・
Improper cabling. (RS232C cable cannot be used.)
6.4
In “DUMP” mode, data cannot be 
read. 
 
 
 
・
The setting of the BAUD rate is not correct.
→
Confirm the setting of the PC.
・
Improper cabling (RS232C cable cannot be used.)
・
The PC is not in a condition to take in data.
6.3
Incorrect data
Output format is not correct → Reset the format
6.3, 6.4
