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Viewing live video and controlling ptz – Avigilon Gallagher Command Center 7 Integration User Manual

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Avigilon Control Center 5 System Integration Guide with Gallagher Command Centre

12

If you are unable to watch live video and a

symbol appears over the camera,

the connection was unsuccessful. Confirm the following then test the
connection again:

o

The camera is connected to the Avigilon Server it was assigned to in the

Gallagher Camera Setup

procedure.

o

The camera’s logical ID matches the Identification assigned to the
camera during the

Gallagher Camera Setup

procedure.

o

The FTCAPI was installed properly.

o

The installation and configuration procedures were completed in full.

If the connection continues to be unsuccessful, contact Avigilon support at

[email protected]

.

Viewing Live Video and Controlling PTZ

In the Gallagher Command Centre, open the External Systems Master List
Window, right-click a camera and select Watch.

If the Avigilon camera is configured for pan, tilt, and zoom (PTZ), the PTZ controls will
automatically appear when you view live video.