LumaSense Technologies M67 - Manual (Page 43)

M67, M67S Manual
42
13. Procedure for factory repair and return
Do not disassemble any LumaSense instrument unless authorized by the factory. Unauthorized disassembly will void the warranty.
If the instrument malfunctions, notify your local LumaSense representative (or call or fax the LumaSense Service Department
at the number below). If necessary, they will authorize the return of your instrument.
Pack the instrument in its original packing, or a carton with sufficient padding to prevent further damage. Please include a note
describing the problem (be specific) or describe the services requested. Be sure to provide an approved purchase order number
even if the instrument is under warranty, the name and telephone number of the person to contact should questions arise, and
ship to the address below.
Within the United States, ship via United Parcel Service (UPS) to:
LumaSense Technologies, Inc.
RMA # ___________________
3301 Leonard Court
Santa Clara, CA 95054-3316 USA
3KRQH
)D[
Shipping from outside the United States:
Please use a shipper such as UPS, FedEx or other established company. Do not ship by mail. If shipping by UPS, or FedEx,
please check the waybill box which states “Shipping and Duty to be charged to Shipper”. Also state UPS or FedEx to clear
customs. Shipping documents must state in English “Goods originated in the USA being returned temporarily for repairs”.
Failure to comply with these instructions will result in U.S. Customs and Import duties being added to the repair cost.