Sonnet Technologies Fusion RAID Configuration Tool and Utilities Operation Manual - Manual (Page 63)

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2.2 ATTO Disk Benchmark Troubleshooting
The following suggestions may help if you encounter problems with
Disk Benchmark.
• Use Windows Device Manager to check and verify that all
drives are visible to the operating system.
• If drives are not listed, check the connections between the drive
enclosure and the RAID controller card, and verify that all
drives are fully seated in their bays.
• Make sure that the enclosure is powered up and has completed
its self check before booting your computer.
• Reboot your system any time you make changes to a RAID
group (after the RAID group has been rebuilt).
• As a last resort, you may use the ATTO Boot Configuration
Utility to low level format a troublesome device. However, this
erases all information on the disk.
• Have you partitioned your drive, and then activated that
partition?
• Did you format the drives for use with your operating system?
If problems persist, contact Sonnet customer service.