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8 recover data from offline raid groups – Sonnet Technologies Fusion RAID Configuration Tool and Utilities Operation Manual User Manual

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This chapter describes procedures to follow that may allow data
to be partially recovered when drives fail or become inaccessible
and cause a RAID group to go offline.

Sonnet RAID controllers use ATTO Technologies’ DriveAssure™
technology to maintain error-free operation of RAID group
member drives. This includes features like Drive Initialization,
Media Scan, Parity Verify, Performance Monitoring, and
algorithms for latency and response management. Occasionally,
a drive will suffer a mechanical or fatal media error that makes
it unusable. A connection error may cause multiple drives to be
inaccessible, resulting in an array that cannot be accessed normally.

1.8 Recover Data from Offline RAID Groups

Definitions

RAID Group Status

Definition

ONLINE

The RAID group state is online, with all RAID group members available and fully operational.

DEGRADED

The RAID group does not have full data protection. This occurs when a non-critical number of RAID

group members (drives) are unavailable, degraded or faulted (i.e., one member in a RAID 5 RAID

group, two in a RAID 6 RAID group, and so forth). On a read command to inaccessible drive(s), the

data is derived using redundancy or parity. A degraded RAID group may be initializing or rebuilding.

OFFLINE

The RAID group’s data cannot be accessed because a critical number or drives have been faulted or

removed. For example, two or more drives in a RAID 5 RAID group have failed.

RECOVERY

The RAID group is in basic data recovery mode. I/O may be limited to reads while in this state.

REC EXT

The RAID group is in extreme data recovery mode, which returns data at all costs. I/O may be

limited to reads while in this state.

RAID Member Status Values

Definition

ONLINE

The drive is fully operational

DEGRADED

Some of the drive’s data is not up to date

UNAVAILABLE

Connection to the drive has been lost

FAULTED

The drive has an unrecoverable error

Rebuild Status Values

Definition

OK

Data is up to date

REBLD

The rebuild operation is in progress

A_INIT

The advanced initialization operation is in progress

X_INIT

The express initialization operation is in progress

MSCAN

The media scan operation is in progress

Rebuild Status Suffixes

Definition

…FAULTED

The operation ceased due to an error

…HALTED

The operation was stopped at the user request

…INTRUPTD

The operation was interrupted

…% COMPL

Percent completion for operation

WARNING:

Anytime a RAID group goes offline, its

data integrity has been compromised. It is imperative

that data consistency checks and/or file system repair tools be
used to validate recovered data.