Troubleshooting – MIDLAND Geopoint Box SMS User Manual

Page 47

Troubleshooting

In this chapter, the answers to the most frequently asked questions.

Problem Possible

causes

Solutions

The tracker doesn’t switch on.

Key pressed too quickly or

Press the key down

for 2 sec.

too

lightly

Discharged battery.

Charge the battery.

Dirty battery terminals.

Clean the terminals.

Battery not working.

Replace the battery.

Charging error.

Room temperature too high or low.

Charge at a room temperature

suitable for the tracker.

Dirty battery terminals.

Clean the terminals.

Absence of power supply.

Use another socket and

check the power supply.

Wrong battery charger.

Use approved accessories only.

Battery not working.

Replace the battery.

SIM card error.

SIM card inserted incorrectly.

Check if the SIM card is inserted

correctly.

Dirty SIM card terminals.

Clean the terminals with a dry and

non abrasive cloth.

SIM card with wrong voltage.

Use SIM card with 3V only.

SIM card damaged.

Replace the SIM card through

specialized

retailers.