Troubleshooting – INSTEON ToggleLinc Dimmer (2466DW) Manual User Manual

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Page 17 of 20 Rev: 1/21/2014 7:34 AM

Operating Humidity Range

Up to 85% relative humidity

Electrical

Voltage

120 volts AC +/- 10%, 60 Hertz, single phase

Power Wire Leads

6", 16 AWG, stranded, 600V, 105Â°C insulation, ends stripped
and tinned, Line (black), Load (red), Neutral (white)

Ground Lead

6”, 18 AWG, stranded, bare copper

Load Type(s)

Wired-in incandescent lighting devices

Maximum Load

600W

Standby power consumption

1.38 watts

Certifications

Safety tested for use in USA and Canada (ETL #3017581)

X10 Features

X10 Primary Address

1 optional (comes unassigned)

X10 Status Response

Supported

X10 Resume Dim

Supported by setting local on-level to zero

X10 Powerline Frequency

120KHz

X10 Minimum Transmit Level

3.2 Vpp into 5 Ohms

X10 Minimum Receive Level

20mV into 5 Ohms

X10 Messages Repeated

Troubleshooting

Problem

Possible Cause

Solution

The LED on ToggleLinc
is not turning on at all
and ToggleLinc won't
control my light.

ToggleLinc is not getting
power.

Make sure the circuit breaker is turned on.

Make sure the Set button is not pulled out (air
gap).

Check junction box wires to ensure all
connections are tight and no bare wires are
exposed.

Check the light fixture to ensure all connections
are tight and no bare wires are exposed.

The switch I'm replacing
only has two wires.

ToggleLinc needs a Neutral
wire in order to operate.

Look in the rear of the junction box for a group
of white wires all tied together with a wire nut.
Those are the Neutral wires. Connect the
Neutral ToggleLinc wire there.

ToggleLinc is not
receiving signals from
INSTEON or X10
controllers.

ToggleLinc and the controller
are on opposite powerline
phases.

Make sure two Access Points (#2443) or other

dual-band INSTEON products

are properly

installed to bridge the two powerline phases.

ToggleLinc is not linking
to or working with an
INSTEON controller or

The INSTEON signal may be
too weak.

Add new INSTEON devices or move around
existing INSTEON devices. All INSTEON
devices act as INSTEON network repeaters.