Atec Agilent-83491A-92A User Manual

Page 22

Agilent Technologies’
Test and Measurement Support, Services, and Assistance

Agilent Technologies aims to maximize the value you receive, while minimizing your risk and
problems. We strive to ensure that you get the test and measurement capabilities you paid for and
obtain the support you need. Our extensive support resources and services can help you choose
the right Agilent products for your applications and apply them successfully. Every instrument
and system we sell has a global warranty. Support is available for at least five years beyond the
production life of the product. Two concepts underlie Agilent’s overall support policy: “Our
Promise” and “Your Advantage.”

Our Promise

Our Promise means your Agilent test and measurement equipment will meet its advertised
performance and functionality. When you are choosing new equipment, we will help you with
product information, including realistic performance specifications and practical recommendations
from experienced test engineers. When you use Agilent equipment, we can verify that it works
properly, help with product operation, and provide basic measurement assistance for the use of
specified capabilities, at no extra cost upon request. Many self-help tools are available.

Your Advantage

Your Advantage means that Agilent offers a wide range of additional expert test and measurement
services, which you can purchase according to your unique technical and business needs. Solve
problems efficiently and gain a competitive edge by contracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-site education and training, as well as design, system
integration, project management, and other professional engineering services. Experienced Agilent
engineers and technicians worldwide can help you maximize your productivity, optimize the return
on investment of your Agilent instruments and systems, and obtain dependable measurement
accuracy for the life of those products.

By internet, phone, or fax, get assistance with all your test & measurement needs.

Online assistance:

www.agilent.com/comms/lightwave

Phone or Fax

United States:
(tel) 1 800 452 4844

Canada:
(tel) 1 877 894 4414
(fax) (905) 282 6495

China:
(tel) 800-810-0189
(fax) 1-0800-650-0121

Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390

Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840

Korea:
(tel) (82-2) 2004-5004
(fax)(82-2) 2004-5115

Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599

Taiwan:
(tel) 080-004-7866
(fax) (886-2) 2545-6723

Other Asia Pacific Countries:
(tel) (65) 375-8100
(fax) (65) 836-0252
Email: [email protected]

Product specifications and descriptions in this document subject to change without notice.