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Identifying the situation, Overview – Franklin Fueling Systems TS-DTU Noise Suppression Cables TS-DRK User Manual

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Overview

Reports indicate that at a few ISD installations, equipment

such as canopy and cooler lights can generate excessive

electrical noise that affects the DTU communications

quality. Franklin Fueling Systems has developed a

new series power cable for the TS-DTU that has noise

suppression capabilities. These CARB-approved cables,

for use with the “Remote” DTUs installed in the dispensers,

contain ferrite beads that suppress the noise while still

allowing the data to pass. Most installations function

normally with the standard cables included with the current

TS-DRK Dispenser Retrofit Kits and future TS-DRK will

also contain these new cables.
This guide will help determine if installation of the noise

suppression power cables will resolve an issue you might

be experiencing. It will also provide installation instructions.
This assumes that the Console DTU has established

communication with the Remote DTUs but quality is low,

and many DTU alarms have been generated as a result.

Identifying the Situation

Explanation of a “Remote DTU is Offline” alarm

A “Remote DTU is Offline” alarm is generated when the

Console DTU does not get a complete communication

response from the Remote DTU after a period of up to two

minutes. The alarm will clear when the communication

response has been reestablished.
An incomplete or no response from the Remote DTU can

be caused by a few things and does not always indicate a

communication problem. Further explanation is discussed

in Alarms Examples of this document.

1. Dispenser is powered down. A Remote DTU

is powered from the dispenser power. If the

dispenser was powered down for any reason it

will result in a “Remote DTU is Offline” alarm. See

Figure 1.

Figure 1: Example of Dispenser 1 (Remote 1 DTU) Shutdown

2. Console DTU is powered down or disconnected

from the Console. The Console DTU transfers the

Remote DTU data to the console. If this Console

DTU loses communication either due to being

powered down or disconnects from the bus, then

all the Remote DTUs will issue the “Remote DTU

is Offline” alarm. In conjunction, you should also

see a “Console DTU Module Mismatch” alarm.

See Figure 2

Figure 2 - Console DTU powered down or lost

communication

3. Remote signal strength is not strong enough. If

the Remote DTU signal has be attenuated (loses

strength) then the Console DTU may not be

able to reliably read the incoming data. This is a

common issue when there are power line filters

installed inside the dispenser as they try and filter

the signals as if it was noise. See Figure 3.

Figure 3 - Power Line Filter loading DTU signal