3 product warranty registration, 4 obtaining warranty service – Armasight DACCIPHBB01NTS1 Cipher Digital Night Vision Clip-on System User Manual
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Armasight’s liability hereunder for damages, regardless of the form or action, shall not exceed the fees
or other charges paid to Armasight by the customer or customer’s dealer. Armasight shall not, in any
event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to,
lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of
purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement,
negligence, strict liability or any other theory of liability.
1.2.3 PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, Armasight must receive a completed Product War-
ranty Registration Card for each unit, or the Customer can complete a warranty registration on our
website, at www.armasight.com. Please complete the included form (Appendix B) and immediately
mail it to our Service Center:
Armasight Inc.
815 Dubuque Avenue
South San Francisco, CA 94080
USA
1.2.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user must notify Armasight’s service department by
sending an email to [email protected], in order to receive a Return Merchandise Authorization
number (RMA#).
When returning merchandise, please take or send the product to our service center at the address
above, postage paid, with a copy of your sales receipt. All merchandise must be fully insured with the
correct postage; Armasight will not be responsible for improper postage, or missing/ damaged mer-
chandise during shipment.
When sending any product back, please clearly mark the RMA# on the outside of the shipping box.
Please include a letter that indicates your RMA#, Name, Return Address, reason for service return, Con-
tact information (such as a valid telephone number and/or email address) and proof of purchase(s) that
will help us to establish the valid start date of the warranty. Product merchandise returns that do not
have an RMA# listed may be refused or be subject to a significant delay in processing.
Estimated Warranty service time is 10-20 business days. The End-user/Customer is responsible for post-
age to Armasight for warranty service. Armasight will cover return postage/shipping to continental
USA End-users/Customers after the warranty repair is complete only if product is covered by afore-
mentioned warranty. Armasight will return the product after warranty service by domestic ground
service and/or domestic mail. Should any other shipping/ international shipping method be requested
or required, the postage/shipping fee will be the responsibility of the End-user/Customer.