AASTRA 4224 Operator for MX-ONE User Guide - Manual (Page 60)

Assistance
Dialog 4224 Operator 60
Assistance
If an extension cannot or is not allowed to perform a task, it can
contact an operator to request assistance.
Note: Depending on the type of exchange, some of the
features described in this section may be optional.
Making calls
Using the following methods, the operator can assist with making
calls:
•
Calling the extension first
• Calling the external/other party first
• Requesting the extension to wait for the call with the handset off
• Providing a dial tone (Dial tone ordering)
Note: The first two alternatives cannot be used against an
extension with a cordless phone, an IP phone, an ISDN
terminal or Mobile Extension.