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Service features, On hold – AASTRA 4224 Operator for MX-ONE User Guide User Manual

Page 47

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Dialog 4224 Operator

Service Features

Service Features

On hold

Putting an ongoing call temporarily on hold leaves the terminal free

to perform other actions. The call is time supervised, which means

that you are recalled if the call is not retrieved within a certain time

period.
The call being put on hold must be in voice connection with the

terminal, i.e. either

<-

or

->

must be displayed and the other side

of the display must be in idle mode.

To put a call on hold:

ê

Press to extend the call.

To retrieve the last call put on hold, the terminal must be in idle

mode.

Ò

< Clear

Press.

You can also press the Clear > key. The call is retrieved.

Note: If you have extended calls after a call was put on

hold, and any of these calls have not been answered, the

last extended call will be retrieved.

For a retrieved call the display shows

RECALL

and depending on

type of call,

EXTENSION

or

TRK

with the relevant number, name or

line data.