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Busy extension – AASTRA 4224 Operator for MX-ONE User Guide User Manual

Page 38

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Extending

Dialog 4224 Operator

38

Busy extension

If

BUSY

is shown the extension is busy, inform the caller and ask if

he/she wants to hold or call later.

If the caller wants to hold:

ê

Press to extend the call.

The call is extended and camped on to the busy extension. The

terminal is cleared.

If the caller wants to call later:

Ò

< Clear

Press.

Clear >

Ò

Press.

The call is disconnected and the terminal is cleared.

If the caller wants to be connected to another extension:

Clear >

Ò

Press.

z

Dial the extension number.

Proceed to extend the call as normal.
If the busy extension has a previous call camped on

C. WAITING

and

RESTRICTED

are shown:

However, if your system is programmed that way, it might be

possible to have several calls camped on to the same extension

(1 - 9).
You can put the call on hold, see section “

On hold

” on page 47.