AASTRA 6700i for OpenCom 1000 User Guide EN - Manual (Page 30)

Using the Aastra 673xi / 675xi
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4. If the original Aastra 673xi / 675xi is still in operation, you have to confirm
transfer of the configuration with the Yes softkey.
The Aastra 673xi / 675xi restarts – it is configured with the transferred
configuration. The Aastra 673xi / 675xi originally using this configuration also
restarts and the Login menu card appears.
ACD Group
An ACD key is available on your Aastra 673xi / 675xi if you are member (agent) of
an ACD group (ACD = Automatic Call Distribution), see Web Configurator of the
OpenCom 1000 starting on page 28. Members of an ACD-group can be reached
under a collective call number. When calls are made to the group, the communica-
tions system searches for a free telephone in the group.
The “ACD group” function key is labelled with the ACD group name resp. the
group call number. Also the number of waiting calls is indicated on the key.
Further function keys for managing ACD calls can be configured on the
Aastra 6753i / Aastra 6755i / Aastra 6757i (see Function Keys Reference starting on
page 31).
1. Press the “ACD group” function key to log in to the ACD group.
The LED indicator next to the function key lights up.
2. Press the function key again to log out from the ACD group.
If you have logged out of an ACD group, you can still be reached on your
personal number.
Consult your system administrator if you desire further information about this
function.