Accusys ExaSAN B08S2-PS User Manual
Page 101
Appendices
User Guide
Page 6-4
11. Q: I have connected the cable to the Host server, but I can't see "new disk drive" on the host
device management.
A: There are three possibilities:
a. Please ensure the QSFP cable is connected securely. You should be able to hear a "click"
sound when you connect the cable to the connector.
b. Please check the jumper switch on the HBA. When the switch is in the "On” position, the
HBA card is enabled for storage mode for the B08S2-PS. In the “1” position, the HBA is
enabled for switch mode for the SW04/08.
c. Please check if the installer and the driver have been installed correctly. If the installation has
completed and the error still persists, it may be a compatibility issue. Send an email to
[email protected] and briefly describe the problem. Be sure to include the driver error
code, the motherboard (or host) model name and the OS. We will contact you to assist you in
resolving the issue.