Xerox 701P35371 - Manual (Page 76)

9.2
U s e r G u i d e
S E R V I C E A N D S U P P O R T
Service and Support
If you are unable to solve a problem using this
guide, do one of the following:
• Access:
http:/WWW.XEROX.COM
• In the U.S. and Canada Call the Xerox
Customer Support Center at:
1-800-TEAM XRX (1-800-832-6979)
If possible, call from a telephone near your PC
and the WorkCentre. Before calling, have the
following information ready:
• Make sure that both your PC and your
printer are turned on.
• Serial number for the M940 - M950, which
is located on the back of the WorkCentre.
• Your operating system version (Windows 95/
98, NT 4.0, 2000)
• Amount of memory in your PC
• Information about the problem, including
description of the problem, any error
messages and any steps you have taken to
solve the problem.
• Purchase information (when and where
purchased)
00-ugm940.book Page 2 Monday, July 31, 2000 3:20 PM