Limited warranty, What will xantrex do, How do you get service – Xantrex Technology GPIB-M-XT User Manual
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Operating Manual for Multichannel Functionality (GPIB-M)
Limited
Warranty
What does this warranty cover and how long does it last?
This Limited Warranty is provided by Xantrex Technology, Inc. (“Xantrex”) and
covers defects in workmanship and materials in your GPIB-M Interface Card. This
warranty lasts for a Warranty Period of 5 years from the date of purchase at point of
sale to you, the original end user customer.
What will Xantrex do?
Xantrex will, at its option, repair or replace the defective product free of charge,
provided that you notify Xantrex of the product defect within the Warranty Period,
and provided that Xantrex through inspection establishes the existence of such a
defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing
warranty repair and building replacement products. Xantrex reserves the right to use
parts or products of original or improved design in the repair or replacement. If
Xantrex repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return
shipment to the customer, whichever is greater. All replaced products and all parts
removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return
shipment to the customer via a Xantrex-selected non-expedited surface freight
within the contiguous United States and Canada. Alaska and Hawaii are excluded.
Contact Xantrex Customer Service for details on freight policy for return shipments
outside of the contiguous United States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact your merchant.
If you are unable to contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly at:
Phone:
604 422 8595
Toll Free North America:
1 800 667 8422
Fax:
604 421 3056
Email: