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Media jams error messages, Problem solving – Xerox 8825/8830 User Manual

Page 34

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XES Synergix 8825/8830 Printer Operator Manual 30

PROBLEM SOLVING

Media Jams

Error Messages

8. Unlatch (A) and open (B) the Cutter Drawer.

9. Locate and remove any media from the Cutter area.

10. Close the Cutter Drawer.

11. The printer will resume printing when all jam locations have been cleared.

If the problem continues, call for service.

A

B

ERROR MESSAGE

PROBLEM

SOLUTION

CHECK FOLDER

FOLDER
COMMUNICATIONS
ERROR #17

Finisher Config Type
enabled but no folder is
installed.

1. Press

the

ONLINE/OFFLINE
button to take the
printer OFFLINE.

2. Refer to Finisher

Settings on page
27 and reset the
value to NONE

F2-01 CHECK
FOLDER

FOLDER
COMMUNICATIONS
ERROR #01

Finisher Config Type
enabled but no folder is
installed.

1. Switch OFF the
Printer.

2. Wait 5 seconds and
switch ON the
printer

3. As soon as the
Printer Firmware
Version message is
displayed, press the
ONLINE/OFFLINE
button to take the
printer OFFLINE.

4. Refer to Finisher
Settings on page
27 and reset the
value to NONE