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External device problems – WHP Wireless DL360 User Manual

Page 126

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126

HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide

Be sure no loose connections (on page

108

) exist in the rest of the server,

particularly with the cables that connect to the system board.

Be sure no foreign material exists, such as screws, bits, or slot bracket
blanks, that may be short circuiting components.

External Device Problems

List of Problems:

Video Problems ..........................................................................................................................

126

Audio Problems ..........................................................................................................................

128

Printer Problems .........................................................................................................................

128

Mouse and Keyboard Problems..................................................................................................

128

Diagnostic Adapter Problems .....................................................................................................

129

Modem Problems........................................................................................................................

129

Network Controller Problems.....................................................................................................

133

Video Problems

List of Problems:

Screen is blank for more than 60 seconds after you power up the server...................................

126

Monitor does not function properly with energy saver features.................................................

127

Video colors are wrong ..............................................................................................................

127

Slow-moving horizontal lines are displayed ..............................................................................

128


Screen is blank for more than 60 seconds after you power up the server

Action:

1. Power up the monitor and be sure the monitor light is on, indicating that the

monitor is receiving power.

2. Be sure the monitor power cord is plugged into a working grounded (earthed)

AC outlet.

3. Be sure the monitor is cabled to the intended server or KVM connection.

4. Be sure no loose connections (on page

108

) exist.

For rack-mounted servers, check the cables to the KVM switch and be
sure the switch is correctly set for the server. You may need to connect



the monitor directly to the server to be sure the KVM switch has not
failed.