Toshiba DKT2104-CT - Manual (Page 92)

Appendix
Troubleshooting
80
Strata DKT2104-CT Cordless Digital Telephone 5/00
Table 3 Troubleshooting Suggestions
Condition Suggestion
CHARGE LED does not light when
handset is placed on Base Unit.
Make sure the AC adapter is plugged into the Charger Unit
and wall outlet. If the AC adapter is plugged into a wall outlet
with a switch, make sure the switch is turned on.
Make sure the handset is properly seated in the Charger
Unit.
Make sure the Sealed Lead-acid battery is properly seated in
the handset.
Make sure that the charging contacts on the handset and
Charger Unit are clean.
Conversation is interrupted frequently.
Make sure that the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
Echo during conversation.
Depending on the environment from which you are calling,
such as a noisy area, a caller using a DKT may experience
echo if the volume control of the handset is set at 10 or
higher. You can lower the volume using
▼ or contact your
authorized dealer for handset software upgrade.
No dial tone. Move closer to the Base Unit.
Cannot configure the handset.
Check all telephone cables and lines for good connections.
Make sure the AC adapter is plugged into the Base Unit and
wall outlet.
Handset does not ring.
The Sealed Lead-acid battery could be weak. Charge the
battery for 8-10 hours.
Check the ringer - it could be turned off.
Make sure the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
Tone noise. Move the handset to the right of the DKT.
Other. Contact your System Administrator.