Symptoms and solutions, Diagnostic tools – Tektronix Phaser 600 User Manual

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Symptoms and solutions

Diagnostic tools

The Phaser 600 printer provides several tools for diagnosing and solving various
types of problems; these tools include the following:

■

symptom, then lists the possible causes and solutions.

■

Phaser 600 Color Printer Quick Reference Guide

provides easy access

to troubleshooting information on media jams, ink jams, and cleaning
procedures.

■

Configuration Page

is found in the Help Pages menu (accessed from the

front panel). This page provides useful information for installation and
troubleshooting. Refer to

for instructions.

■

PS Error Handler

is loaded from the Printer Defaults menu of the front

panel. Used to diagnose PostScript problems. When a PostScript error
occurs, an error page prints out if the error handler is enabled.