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Agent logout, Logging out temporarily, Logging out – Nortel Networks 2050 User Manual

Page 33

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Agent and Supervisor features

33

Agent Logout

You can log out of the system either completely or temporarily.

Logging out temporarily

Click the

NotReady

key to log out temporarily.

Logging out

Click the

MakeSetBusy

key to log out completely.

Note: If you click the

MakeSetBusy

key while on an ACD call,

you are logged out automatically when the call is finished.